Automotive financial services will continue to grow in importance in the coming years. We expect noncaptive commercial banks to reduce their exposure to automotive financial services in Europe in 2012. This trend will reinforce the sales promotion role played by captive financial services providers, and is likely to continue in 2013 as well. We anticipate that the role of financial services will increase more strongly in those emerging markets in which market penetration is currently low, such as China and Russia. In the case of countries that already have developed automotive finance markets, we are reckoning with a continued trend among the products on offer towards enabling mobility at a manageable total cost while providing financial flexibility.

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